Request Support
If you are an existing client and need support, you can either submit a ticket using this Request Form for non-emergency issues or call the number below and you will be connected with a representative who can open a ticket and begin working to resolve your issue immediately. Support: (718) 377-0922

Keep Your Business Running with Round-the-Clock Tech Support


Professional, Courteous IT Help Desk Services

Most employees rely on technology to do their job, and countless hours can be lost to IT issues. Reliable, responsive help desk support is critical to limiting downtime and ensuring productivity. Unlike other managed service providers, HOCS Consulting’s help desk solution offers onsite and remote year-round, 24/7/365, global support that follows ITIL process standards.


IT help desk services are critical to any business dependent on technology. At any time, help is just an email or a phone call away.

Business Continuity

Things will break, and passwords will be forgotten. Reliable help desk services provide quick resolution to minimize downtime and maximize productivity.

Boosted Morale

Timely, helpful tech support alleviates the understandable frustration for end users when something breaks or isn’t working as expected.

Actionable Reporting

Help desk services provide one centralized log of reported IT issues and can shine a light on recurring problems requiring additional attention.

Increased Efficiencies

Streamline day-to-day operations with one single point of contact for reporting IT issues and delivering fast, effective resolutions.

Other Managed IT Solutions We Offer at HOCS Consulting:

Food For THought

Happy Employees. Happy Customers.

Whatever your business or industry, people always appreciate kind, helpful service. When you’re looking for help desk support, look for a partner known for expansive skill sets and timely response.