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Is Co-Managed IT Right for Your Business?

Jun 28, 2023

Business growth is always a great step forward – but it can come with caveats. Accelerated growth can mean a much tougher workload for your team and the need for more strategic tech initiatives. Fall behind, and you can face a reputational or financial hit to your business while giving your competitors an advantage. Instead, unload the burden with co-managed IT services.

Co-managed IT involves a collaboration between your internal IT team and a third-party vendor to strategize, implement and maintain IT and tech needs. In this blog, we’ll discuss your options and the benefits of partnering with a managed services provider (MSP) to keep your business propelling forward.

What Does Co-Managed IT Consist of?

Co-managed IT doesn’t just mean solving a technical issue or configuring spam filters. It consists of many different steps in the IT process. The best MSPs will work with you to understand your business and provide a tailored solution that solves your specific IT needs, whether it’s one problem or a whole slew of them.

Here are some common examples of solutions your team and MSP can work on together:

  • Project management
  • Networking monitoring and management
  • Cybersecurity tools
  • Backup and disaster recovery
  • Cloud services and support
  • Hardware/software procurement
  • System integrations
  • Helpdesk support

What Are the Benefits of Co-Managed IT Services?

Beyond helping unburden your internal IT team from arduous, time-consuming IT tasks, collaborative IT services can help your business by:

Decreasing Downtime

By working with experts in the field, you’ll reduce your risk of downtime, which is only getting costlier for businesses. In fact, a recent study by Uptime Institute found that 60% of downtime failures end up costing companies $100,000 or more.

Keeping Up to Date on Tech

MSPs are well-versed in the latest industry trends, products and solutions. With their knowledge, they can recommend the best hardware and software to align with your business needs. Moreover, they can fix a problem before it becomes a larger issue and requires you to invest in new tech, further protecting your IT budget.

Strengthening Your Cybersecurity

Cybercrimes are only becoming more common as cybercriminals find savvy new ways to target, hack and jeopardize companies worldwide. Your business needs round-the-clock security support that protects your devices and endpoints before you face reputational, financial or legal damage.

Asking Yourself the Right Questions

Now you know what co-managed IT is and how much it can help your organization – but how do you know if it’s truly right for you?

To find the answer, ask yourself the following questions:

    1. Can my staff handle the workload of day-to-day tasks (troubleshooting, help desk support, etc.)?
    2. Is there a knowledge gap with what my internal staff understands?
    3. Do we need extended IT support beyond 9-5?
    4. Do we have in-house resources to handle new IT projects as they arise?
    5. Do we have end-to-end visibility into our networks for ensured security?

If you answered “yes” to one or more of these questions, co-managed IT services could be perfect for your business. Whether you need help with everyday tasks or assistance with a singular, long-term project, HOCS Consulting can help. We offer managed IT services in New York and throughout the rest of the country that ensure your exact needs are met and your internal team can continue to thrive.

To learn more, call us or message us at